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Communicate in ways that Resolves Drama

Are these statements familiar? 1) When are we going to fix this? 2) Did you know about this bit of information? 3) I’m not sure what you are telling me, come again? In the statements above, we observe they end with a question mark. Maybe you have asked similar questions of your family, friends, colleagues, acquaintances, public servant figures, and even strangers. In referencing culture often...
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