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2020 Gratitude with an Equestrian Flair

2020 Gratitude with an Equestrian Flair

This article was originally posted on January 2, 2020

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Back on December 30, 2011, after a year of writing books and blogging, I wrote an open thank you blog article to the ones who had been following me at that time. This is how the very first paragraph started:

“Hello Everyone, Twitter & Facebook Contacts, No one likes to be taken for granted wouldn’t you agree? And with that being said, know that I thank you for your support this past year. Whether you are one of my Twitter and Facebook contacts, and additional networks contacts; your interest is appreciated.”

In it, I addressed my Twitter followers; did you know you could only tweet a 140 characters back then?
I also thanked my Facebook followers. Though you don’t hear me talk about it much, there is an official facebook.com/Pocbooks

And as I mentioned in the onset, “No one likes to be taken for granted” In addition to that thought, you do not have to accept derogatory labels from any person who says otherwise. Why? Because they may have lost insight into what respect, dignity, and honoring a person means.

Even when they are not your immediate neighbor (or best friend).

With that said, here is another statement from 2011:

“A great shout out has to go to the Twitter and Facebook users’ United Kingdom crew, and you know who you are! Your expressions give me a perspective on your friendships, family, and idioms of the land. It has been a pleasure.”

Special mentions went out to these groups as well!

The writers
authors
freelancers
The men and women of youthful power

To this group, this year, I want to thank the equestrians. Over the past year, or has it been two now? My goodness. I’ve featured Gracie Tyte (pony_nuts) YouTube channel in the Product of Culture website’s sidebar and shared a lot of her links on all my social media sites. Hey, I even shared them in the pocbooks app! (Released in November 2019) Right now the app is back in redesign mode

Gracie has caused me, I’m not alone in this, to laugh over the past two years, and caused my mind to think as well. I’ve learned points about horses I did not know; but she sure does. She is also a strong uplifting spirit when it comes to treating people with dignity. So in conclusion, I once again want to thank Gracie for the equestrian ( Pony Nuts Shop ) and experiences content creation. I want to also thank all you readers who enjoy and share this content with others!

Have a successful 2020 year and beyond. We are talking about forever here!

2020 Gratitude with an Equestrian Flair; share you happiness and smile with others today!

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Word of Mouth 2020

Word of Mouth Advertising is natural when you like something.

If you are a VP in marketing, you certainly know the value in Word of Mouth advertising.

It is almost like you can’t put a price tag, even though we do, on a person genuinely liking your product or song and want to share it with the world!

This Article was repaired or refurbished on February 17, 2020. It was originally posted on December 29, 2019. Check the site archive.today for verification of pocbooks.com online presence.

This is what people mean when they say, “ For the most part, people hear about me naturally, or organically.” Talk about a ROI (return on investment); it can be ten fold when we carry out the following steps:

A) If you are using analytics, see who your customers are and what it is about the product or song they like. Give assurances, when in conversation, the quality they expect will always be there.

B) How do you get people to become a word-of-mouth ambassador for you? Customer service is the key. Companies have departments whose sole purpose is to take care of requests (orders) and complaints. After the interaction with the service, the customer often has the opportunity to fill out a survey. It is a great feeling getting a thumbs up and 100% rating! What happens after your customer leaves? When someone is looking to buy the item you have, they may recommend your brand right away.

Sounds like a winner right?

Yet, guess what, word of mouth makes it a win, win!

Here is what I mean. It is one thing to do exactly what was requested of you; and even better when you do something that wasn’t requested.

Like sporadically talking about the product in relaxed settings.

Showing an interest in your customer’s interest besides the product. For example, if your customer has a child; just by mentioning how nicely(or neatly) dressed the child is to the parent, may be the kind word they both need that day.

Another example, if you are a musician, there are several ways of taking an interest at your meet and greets. Ask fans where they are traveling from… Do they have fields in music or outside of music they love to share with people? Be prepared to get an ear full on that one.

Your manager or social media manager in the above areas can do wonders for you in this area when you are not in concert mode. From fine dinning, to meeting a person for the first time, people like to ask what you do? After you give the less than a paragraph answer to them, allow them a moment to digest it. If they want to know more, then some will ask.

Keep in mind, it is better to leave them with a helpful neighbor experience. They will remember you and what you do. Especially, at the end of the conversation when they desire to take a card from you. It makes it easier for them to relate information about you and services with the next person organically. Here it is, you will not have to ask them to do it. The experience in talking with you gave them a meaningful interaction.

like how Entrepreneur.com states it:

Word-of-mouth is triggered when a customer experiences something far beyond what was expected. Slightly exceeding their expectations just won’t do it. You’ve got to go above and beyond the call of duty if you want your customers to talk about you.

Images

Word of Mouth 2020

All images on this website I get from pixabay that state:

Pixabay License “Free for commercial use
No attribution required” However, I would be more than Happy to still place your name with any images used. Feel free to contact me via author @ pocbooks.com

Videos

When it comes to artists who have their video embed and sharing features turned on; this tells the public you hope for marketing purposes of your video links and are shared on Social Media and as an example; The unique and awesome Product of Culture pocbooks.com website.

Thank you for allowing me to write wonderful features on the writers, performers, and artists here over the years.

Kind regards, James Lynch

Hope you enjoyed Word of Mouth in 2020